Guest experience is everything in the hotel industry and every touchpoint counts. From checking in at the front desk to walking through a common area, or riding the elevator to a guest room floor and taking in the view from the room, the experience is critical. The complete stay experience or even one individual touchpoint can affect how a guest feels about the hotel brand and whether they believe it has delivered on its well-communicated brand promise.
As part of our 2019 planning process, we recently reviewed all kinds of data from the past year on our weekly blog program. We wanted to see what was resonating with our audience from a content perspective – did we hit the mark? And, since we are over-achievers, we wanted to see where we could make improvements – from the content we develop and post, to the email delivery system we use. It was an interesting exercise and we thought we’d share some of this info with you.
Work is now “what we do” not a “place where we go.” This is how authors of a Deloitte report, “Advanced Workspace Strategies: Enabling Today’s Mobile Workforce” described modern work environments and they couldn’t have said it better.Work-life balance is gradually being phased out by work-life harmony as technology enables employees to assert more autonomy over their schedules. Unsurprisingly, more and more workers are choosing to scrap commutes and braid work tasks seamlessly into their lives.
New business models, increased competition, digital technology and green building design top the list of commercial real estate trends expected in 2019. We are currently in a period of economic growth, which has heated up the competition for deals, talent, tenants, and capital. There was a similar set of trends in 2018 however in 2019 we expect to see more urgency, particularly in the area of technology adoption.
f you spend your evenings watching TV or catching up on the day’s happening on your electronic device before bed, you may be exposing yourself to too much blue light putting you at risk for sleep issues and much more.
If you have never been to CES, 2019 is definitely the year to go!
CES is an annual trade show organized by the Consumer Technology Association. It has served as the proving ground for innovators and breakthrough technologies for 50 years — the global stage where next-generation innovations are introduced to the marketplace. In 2018, there were more than 182,000 industry professionals and 4,400 exhibiting companies showing new products and technology. CES will be held Jan. 8-11, 2019, in Las Vegas.
Industry has been using various types of sensors for a long time, but the Internet of Things (IoT) has taken the use of sensors to a whole new level. Today, wireless sensor networks (WSN) are used in a wide range of applications including healthcare vital signs monitoring, manufacturing defect monitoring, traffic monitoring, and more. In fact, some consider WSNs to be the most critical technology advancement of the 21st century.
Determining the right mix of coveted conference room space is a growing challenge for many organizations. Some struggle with a recurring shortage of available space rooms. Others are wasting money due to a chronic problem of vacant seats in meeting rooms. And many organizations wrestle with both – lack of available rooms and underutilized seats.
We have highlighted the benefits of green building standards in previous blogs including The WELL Building Standard: The Future of Modern Design and Going Green with LEED. Now, a report from the World Green Building Council (WorldGBC) makes the business case for green buildings that contain health and wellbeing features such as enhanced fresh air ventilation, an increase of daylight penetration and the use of biophilic design elements. Findings cited in the report include reduced employee absenteeism, minimized operating costs and employees that felt more productive and healthier after these features were added.